Support
Thanks for all your efforts on my behalf, and especially keeping me informed. This displays the true professionalism and concerned customer support which has become a rarity these days.
/- Leland Widick
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Free Technical Support
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If you are unable to solve the problem with the Trouble-Shooting Guide, please call Summit Tech Support at 800-328-6280 or 801-446-5858 or email techsupport@summitaviation.com .
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Please have the following information ready or include it in your email:
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- Which version of the Library are you experiencing problems with (example 2010-18)?
- What operating system are you running on your computer?
- What were you doing, or attempting to do, when the problem occurred? Please include a screen capture of, or copy exactly any error message you are receiving.
July 31st, 2009 at 9:14 pm
I have been subscribing since the days of about 5 floppies for an issue. It just keeps getting better(thank goodness those days of floppies are over).
February 11th, 2010 at 6:34 pm
Any ideas for we few in the MAC world that want to use your products?
Cheers;
Guy
February 15th, 2010 at 7:09 pm
Thanks for your interest, Guy!
We have several MAC customers who use our Library by running a software program called Parallels, which allows them to run Windows and therefore any Windows software. From what I hear, it works great!
January 8th, 2012 at 2:52 pm
Paula,
Yes, it works great with parallels however, using it with Mac Book Air is not feasible as windows is not installable on this computer. There just is not enough space on the hard drive. A Mac friendly software would be best.
Thanks.